Shipping policy

Complimentary shipping is included on every order delivered to New Zealand or Australia. There is no minimum spend and no code is required.

Prepared with care

We process and dispatch orders within one working day. Working days are Monday to Friday, excluding New Zealand public holidays.

New Zealand delivery

Delivery is estimated at two to three working days after dispatch. Allow approximately three to four working days in total for processing and delivery. These are estimates rather than guaranteed arrival dates; rural addresses, public holidays and carrier delays may take longer.

Our preferred New Zealand service is NZ Post with signature required.

Australia delivery

Shipping is complimentary on every order. Delivery is estimated at five to ten working days after dispatch. Allow approximately six to eleven working days in total for processing and delivery. These are estimates rather than guaranteed arrival dates; customs processing, remote addresses, public holidays and carrier delays may take longer.

Other destinations

Where shipping is available to another destination, the delivery charge is shown at checkout before payment. Complimentary shipping applies to New Zealand and Australia.